Shipping policy

Shipping Policy (Pakistan)

📍 Shipping Locations

(ISLAMABAD)

We currently ship across Pakistan, including major cities and most remote areas.

 

🚚 Shipping Partners

 

Orders are delivered through reliable courier services such as Leopards, TCS, M&P, Call Courier, or other trusted logistics partners.

 

⏱️ Delivery Time

 

Major Cities: 2–4 working days

 

Other Cities / Remote Areas: 3–7 working days

 

Delivery times may vary due to weather conditions, public holidays, or unforeseen circumstances.

 

💰 Shipping Charges

 

Shipping charges are calculated at checkout or

 

Flat rate: PKR ___ per order

 

Free shipping on orders above PKR 4500

 

💵 Cash on Delivery (COD)

 

We offer Cash on Delivery (COD) all over Pakistan.

Customers must pay the full invoice amount at the time of delivery.

 

📦 Order Processing Time

 

Orders are processed within 24–48 hours after confirmation (excluding Sundays and public holidays).

 

🔄 Order Tracking

 

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp to monitor your shipment.

 

❌ Failed / Refused Deliveries

 

If a customer refuses delivery or provides an incorrect address:

 

The order may be cancelled

 

Shipping charges non-refundable

 

Re-delivery will require advance payment

 

🏠 Address Accuracy

 

Please ensure your complete and correct address (including phone number) to avoid delays or failed deliveries.

 

📞 Customer Support

 

For shipping-related queries, contact us at:

📧 Email: csshains.pk@gmail.com

📱 WhatsApp/Phone: 03331667793